Terms and conditions
The following Terms and Conditions are valid between you, the purchaser and
Fane SARL
Siret 84809339900014
and apply to all use of and orders placed on the Fane website www.faneofficiel.fr
Please note that Fane does not guarantee that all products presented on the website are in stock or are available for purchase. Fane preserves its right to withdraw a product from sale.
Orders can only be placed by persons 18 years and over.
Fane reserves the right to revise the Terms and Conditions at any time.
Each purchase is subject to the Terms and Conditions in the version applicable at the date of submitting the order. Please read the applicable Terms and Conditions before submitting your order. Please note that the valid Terms and Conditions for your order are always the Terms and Conditions you have read and accepted before placing your order, and not a later version.
1— Placing orders
By using the website and/or placing an order on the website you must confirm that you have read and accept these Terms and Conditions. Please make sure you have read and understood the Terms and Conditions before you place an order. An order can only be placed if you have previously confirmed that you accept these Terms and Conditions.
Please note that products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation email.
2— Prices
All the prices are indicated in euros and all taxes included. The value added tax is the tax in force on French territory.
Prices may be modified by Fane at any moment, but the prices applied are those shown on the site at the time of ordering.
Prices do not include shipping fees.
3— Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
If one of the ordered products is not available, Fane commits to inform you by email within 7 days after order date. You may then maintain or cancel the order.
In the case where the order is maintained and delivered partially, the client will be charged only the price of the delivered products.
In the case where the order is cancelled, we will refund via your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
4— Leathers
The leathers we use for our products are carefully sourced from the best Italian tanneries. Our linings are also Italian. All Fane products are made in France.
Color variations, small marks or veins on the leathers are natural elements and should not be considered as imperfections.
5— Delivery
Orders are processed the following business day. The purchaser will receive a shipment confirmation email with the shipping tracking number. Please contact us at contact@faneofficiel.fr if you have not received your parcel within a reasonable time.
In case of delay, Fanes responsibility cannot be engaged and this for any reason whatsoever. Therefore, no claim for compensation of any nature whatsoever can be claimed by the user.
6— Payment
The website provides its clients with the following modes of payment:
— Payment by cards via Stripe
— Payment via Paypal
Debit takes place at the moment the order is validated, on the condition that the debit authorization has been formerly received from the competent payment centers, otherwise the order cannot be taken into account.
7— Exchange and return
The client has a lead-time of 14 days from reception date to return the product(s) he or she has ordered for exchange or refund. If the last day of the lead-time is a Saturday, Sunday, or public holiday, the lead-time is reported to the following business day. Beyond this, Fane reserves the right to refuse return or refund.
All enquiries must be sent to contact@faneofficiel.fr
We will send you a prepaid packing slip for the return. Return shipping costs will be deducted from you refund.
Damaged or incomplete items will not be taken back and will be returned to you as is, at your expense.
8— Customs, duties and taxes
All international orders are shipped delivery duties unpaid (DDU).
Customs, duties and taxes are not included in the item price or shipping cost.
Unfortunately, we cannot calculate these charges prior to your order being placed and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery.
Please check with your local customs office to determine what these additional costs will be prior to purchase.
9— Data protection
By visiting the site www.faneofficiel.fr, you may be asked to provide your personal information. This data is used for internal purposes only and to answer your request. Under no circumstances will this data be released or sold to anyone.
Regarding the law, you have the right to access, modify, rectify and delete any data concerning yourself. Users may exercise this right at any time by contacting contact@faneofficiel.fr
10— Copyright notices
All content on this web site such as text, graphics, logos and images is our propriety. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way, any content, in whole or in part. Any violation of these clauses may be the subject of appropriate legal action, in particular for counterfeiting.
All rights are reserved.